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Service & Maintenance

Hassle Free Service and Maintenance Solutions

Hassle Free Servicing and Preventative maintenance for Biosafety Cabinets (Microbiological Safety Cabinets), Fume Cupboards, Laminar Flow Cabinets & much more
Service & Maintenance

How Does The Service Work?

There are several elements to our hassle free preventative maintenance solutions which include

  • Fully maintained asset list - Many of our clients don't have a fully asset register of all of their cabinets due to the fact they are purchased at different times. Step 1 of our hassle free process is to ensure all assets are registered on our portal and shared back with you.
  • Managed for You by Us - Service management is what we do. From ensuring that you have engineers booked in at the right times throughout the year to completing certification to proactive reporting on remedial works. Our work is based on us being an extension of your team
  • Online Portal - All service contracts (silver and above) are tracked through our online portal. This allows you to track assets, view previous notes, track next test dates etc.
  • Contracts - Contracts can be 12 months, 3 or 5 years. Dependant on your requirement there will be a solution for you. There is even an option to spread payments over multiple months via Direct Debit which allows new cabinets to be added and removed from contracts as required.

Biosafety Cabinet (Microbiological Safety Cabinet) Testing

Biosafety cabinets must be maintained and tested at least every 14 months. All of our engineers are trained and qualified to test in accordance with EN12469. Service and maintenance can include

  • Ki-Discus containment testing
  • DOP Testing (what is DOP testing)
  • Control systems testing including alarms
  • Airflow testing and calibration
  • Class I, Class II and Class III cabinets can be included
  • Full documentation and calibration certificates issued for each cabinet

Fume Cupboard Testing and Maintenance

Fume cupboard testing and annual maintenance comes in many shapes and sizes. From the testing regime to the reporting there are multiple levels of service depending on your requirement. All Fume Cupboards should be tested every 14 months in accordance with EN14175. TION is set up to offer the entire range of testing including:

  • Annual Airflow Face Velocity Testing
  • Containment testing (SF6 Containment Testing)
  • Full preventative maintenance including ductwork, fans, stacks
  • Advanced warning reporting on end of life equipment or parts
  • Full documentation and calibration certificates issued for each cabinet
  • Online portal asset tracking to track maintenance requirements and previous service visits per cabinet

Other Testing Services

We have other testing services for many other products including the following:

  • Laminar Flow Fume Cupboards
  • Laminar Flow Cabinets/LAFs
  • Forensic Drying Chambers
  • Downflow benches
  • Fume extraction booths
  • LEV arms
  • ....and more
Finn Pathologists
Testimonial
Hear what some of our customers have to say.

"TION have provided us with a high-quality service from start to finish, allowing us to customise the product to suit our needs and they’ve worked around a tricky schedule for delivery & installation."


Finn Pathologists
 | 
Histology Laboratory Manager
Cell and Gene Therapy Catapult
Testimonial
Hear what some of our customers have to say.

"The 1500mm-wide MSBCs have proven sufficiently large and sturdy to afford the installation of heavy (70 kg) fill-finish equipment while maintaining the requirement for an adjustable stand height."


Cell and Gene Therapy Catapult
 | 
Edinburgh Centre Director
MOA Technology
Testimonial
Hear what some of our customers have to say.

"Seldom have I worked with such a knowledgeable team. No matter the challenge, TION's attention to detail and professionalism has always impressed me."


MOA Technology
 | 
Senior Scientist
Rothamsted Research
Testimonial
Hear what some of our customers have to say.

"TION Global's polypropylene wash-down fume cupboards are one of the few products able to manage perchloric acid's explosive properties."


Rothamsted Research
 | 
Head of Chemistry
Eurofins
Testimonial
Hear what some of our customers have to say.

"The polypropylene cabinet material is perfect. It's stain resistant, even against chemicals like iodine (potassium iodide). It's also incredibly easy to clean."


Eurofins
 | 
Team Leader
Exact Science
Testimonial
Hear what some of our customers have to say.

"TION is responsive, consistent & professional. Their attention to detail is second to none in all aspects of biosafety installation, commissioning and maintenance."


Exact Science
 | 
Facilities Manager
LGC
Testimonial
Hear what some of our customers have to say.

"Very knowledgeable, and not only were the biosafety cabinets we ordered from TION made exactly the way we needed them, but they were delivered and installed within 48 hours."


LGC
 | 
Head of Microbiology
Prenetics
Testimonial
Hear what some of our customers have to say.

"This project has definitely been a learning curve for me and from the very first phone conversation your knowledge, calm nature and expertise put me completely at ease."


Prenetics
 | 
Lab Manager
Arrange a free consultation to discuss your requirements with one of our team.
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